MIA.Rentals ("we," "us," or "our") is operated by MBB LLC under Real Broker LLC (Florida License CQ1049632). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit mia.rentals or contact us for rental-related services.

By using this site, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the site.

1. Information We Collect

Information You Provide

  • Contact form submissions (name, email, phone, message)
  • Listing inquiry details (desired neighborhood, budget, move-in date)
  • Property owner or landlord information when submitting a listing

Information Collected Automatically

  • IP address and general geographic location (city/region level)
  • Browser type, device type, and operating system
  • Pages visited, time on site, and referral source
  • Cookies and similar tracking technologies (see Section 5)

Information from Third Parties

  • Multiple Listing Service (MLS) data provided by cooperating MLS boards
  • Analytics data from privacy-respecting analytics providers

2. How We Use Your Information

We use collected information to:

  • Respond to rental inquiries and contact form submissions
  • Connect renters with property listings that match their criteria
  • Send transactional communications (inquiry confirmations, follow-ups)
  • Improve site content, navigation, and search functionality
  • Comply with Florida real estate law and FREC regulations
  • Detect and prevent fraud or misuse

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Disclosure of Your Information

We may share your information in limited circumstances:

  • Service providers: Vendors who support our operations (hosting, email delivery, analytics) under data processing agreements.
  • Real estate professionals: Licensed agents or brokers involved in a transaction you initiated.
  • Legal compliance: When required by law, subpoena, court order, or to protect the rights and safety of MIA.Rentals, our users, or the public.
  • Business transfers: In connection with a merger, acquisition, or asset sale, subject to confidentiality protections.

4. Data Retention

We retain contact form data and inquiry records for up to 3 years from the date of last contact, consistent with Florida real estate record-keeping requirements. Analytics data is retained in aggregated, anonymized form indefinitely. You may request deletion of your personal data at any time (see Section 7).

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and navigation history during a session
  • Understand aggregate traffic patterns (analytics)
  • Serve relevant content based on pages you have visited

You can disable cookies in your browser settings. Some site features may not function correctly without cookies. We do not currently use third-party advertising cookies or cross-site tracking pixels.

6. Security

We implement industry-standard technical and organizational security measures including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we are committed to protecting your information.

7. Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email us at privacy@mia.rentals with the subject line "Privacy Request." We will respond within 30 days.

8. Children's Privacy

MIA.Rentals is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Third-Party Links

Our site may link to third-party websites (MLS portals, local government resources, neighborhood information sites). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Florida-Specific Disclosures

MIA.Rentals operates under Florida law. In addition to our standard privacy practices, we comply with the Florida Information Protection Act (FIPA), Fla. Stat. ยง 501.171, which requires us to implement reasonable measures to protect personal information and to notify affected individuals in the event of a qualifying data breach within 30 days of discovery.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via a notice on the site homepage for at least 30 days prior to taking effect.

12. Contact Us

Questions, requests, or concerns about this Privacy Policy: